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shortcut virus

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I need a solution

hi guys,

I am having problem with shortcut virus long time ago at my company.

when I scan the thumb drive with SEMP 12.1 version, the virus still in it.

even the pc infected.

I've tried to use SymHelp but nothing happen. 

can you guys show to me how to remove the virus automatically when I plug in the thumb drive?

or may I know the person incharge so that I can contact him/her immediately?


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