I need a solution
I'm about mid way through upgrading our estate to Endpoint Protection 12 and I noticed that I hadn't had any virus alerts for a while so I did some testing on one of our computers.
I put the Eicar test file on the desktop of them machine but it wasn't detected and cleaned. A full system scan failed to pick it up either and now I'm not sure if Enpoint is picking up any viruses at all.
Apart from specifically excluding txt files (which I haven't done), is there any other reason that Endpoint might fail to see it?