Ransomware
I need a solution Hi All,Can anyone advise if you'll know to recover files that have been affected by crypto locker ransomware?
View ArticlePacket loss when SEP Firewall Enable with Microsoft VPN
I need a solution I am running Symantec Endpoint Protection client 12.1.4. Connect to a remote site with Microsoft VPN client. We have seen packet losss when Ping a host with firewall enable, No...
View ArticleRenewing Enpoint Protection + Add more Users
I need a solution Hi There,We've purchased a Symantec Protection with 25 users license. If I'm not mistaken it was from Amazon UK and it is a bundled pack. Recently, I got a reminder for my email...
View ArticleSystem Logs: Any Activity returns no entries
I need a solution SEPM 12.1.5Default Logs Settings for Server and ClientsRunning any date range Monitors>Systems Logs results in "No Entries" returned.Help!Thanks. 1422371432
View ArticleScript to check if SEP is installed
I need a solution Hello,We have a variatiey of different versions of SEP installed on our servers with different iterations. Anywhere from SEP 11 to the latest. Possibly some SAV 10 as well. There...
View ArticleSuspicious cloud 5 in user Temp directory
I need a solution This morning we have over 15 alerts for suspicious cloud 5 malware in AppData\Local\Temp directoryFile/Entry - tmp filesScan - Auto-protectI have submitted some files to Symantec...
View ArticleNeed API option to programatically recover end user encrypted disks
I need a solution We need an API or powershell or similar programmatic method to support users for self-service to unlock their own computers disks if they forget their access information.We want...
View ArticlePGP Decryption
I need a solution If any machine is not exist on domain.can we decrypt this machine.because when on pgp tray shows the option of decrypt is disable.however i have tried PGP command pgpwde --decrypt...
View ArticleMigrating & Upgrading SEE to a 2008 Server running SEPM
I need a solution I'm currently running Symantec Endpoint Encryption management software on a Windows 2003 server (Server A). I want to migrate and upgrade the SEE software from the 2003 to a 2008...
View ArticleSearch for a way to differentiate Basic and Full protection installation
I need a solution Hi, First if this thread is not in the right place, please redirect me.I would like to know if there is a way to find wich SEP package type has been installed on a managed...
View Articleclients showing out-of-date for download protection
I need a solution I have 300+ endpoints showing out of date for download protection content on the summary page. This feature is disabled for all servers. I am running 12.1.5 on the management server...
View ArticleSymantec Endpoint Encryption - how encryption for removable media works
I need a solution Hello,Could you please share your experience about encrypting removable media devices?Symantec.com has the document entitled "How Endpoint Encryption Works". The section on...
View ArticleHow to whitelist files on a shared folder
I need a solution Hi, Is it possible to whitelist a folder (shared) for files "whitelist"?I know there is DLP network discovery, which allow you to scan machines (shared folders) for important files...
View ArticleLocal port log filter error
I need a solution Hey All,I'm using SEP 12.1.4 on Windows Server 2008. When I enter anything other than an asterisk (like 135) in the Local port field when trying to do an advanced filtering of the...
View Articlewhy my PC scan the disks for 20 minutes every time it reveive a new virus...
I need a solution I'm using endpoint protection verion 12.1 on a pc running windows xp and have this problem.the client is unmanaged and not connected to a server.Every time i run liveupdate and it...
View ArticleExternal KB not working - PGP login
I need a solution Hello,I know this subject and issue has been mentioned before...But I would like to know if there is a resolution yet for users who can't use an external keyboard when logging into...
View ArticleREPORTS
I need a solution Hello - can SEP be set-up to alert me if certain virus thresholds are identified/reached?
View ArticleClient Groups & Install Package Architecture
I need a solution We have a mix of x86 & x64 Windows clients. Do I need to create a separate group for each architecture?Thanks 1422466681
View ArticleSEPm 12.1.5 how to assign hostname to location in polocies
I need a solution Hi,I wondered if anyone know how to assign hosname instead of ip address when managing locations:on Clients sections --> select OU--> go to Policies tab --> edit one...
View ArticleCan I run symhelp threat analysis for a specific drive only?
I need a solution How can I use the Symhelp tool to do a threat analysis on a USB drive immediately? 1422532676
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