Can't use Public Key after generating it with Symantec Encryption Desktop
I need a solution I used Symantec Encryption Desktop to set up my key pairs, and automatically submitted the Public Key to PGP Global Directory keyserver. But when I search keyserver.pgp.com, the...
View ArticleDatabase Blobs and XML
I need a solution Can you tell me if the DLP scanner can look into the database blobs or xml to identify credit card information?
View ArticleDoes not Boot: 'Bootguard' in Top Left Corner with Flashing Cursor
I need a solution Recently a Lenovo X1 Carbon 2nd Generation (Haswell) was reimaged after having been encrypted.Now, when the system boots, the text 'bootguard' appears in the top left corner of the...
View ArticleSymantec Endpoint Protection Not Working
I need a solution So my computer recently crashed and when it did system recovery, it resulted in multiple files from my antivirus to malfuction. Attached is an image of what the errors are. Tried...
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'tseconfig.dll' error appears intermittently while shutting down the PC.
I need a solution Good day, everyone. I hope that you are all well. I have a user running Windows 7 x64 SP1 who has an intermittent and recurring tseconfig.dll error when shutting down his computer....
View ArticleUpgrading DLP 11.6.2 to 12.0
I need a solution Hi,Can anyone share the screenshot for DLP Upgrading from 11.6.2 to 12.0
View ArticleLiveUpdate issue
I need a solution Our LiveUpdate stopped working 3/20/2015. We're not sure why, but we haven't been able to figure out why. We are at a loss. I attached two LiveUpdate runs if that helps.Here are the...
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How calculate Sonar Risk
I need a solution HelloI want to clarify SONAR. I know that SONAR work on executable files.For Sonar detection I have question aboutSonar risk levelSesitivityDetection ScoreSonar Risk level...
View Articleautoprotect and network scaning
I need a solution How autoprotect in SEP 12.15 identified that some files are dll, exe doc ?It use same third application?
View Articlereport Download Risk Distribution
I need a solution I am wonder why sometimes Download Risk Distribution report in same risk don’t put adres web or IP address ? Only put in report count number of incident ?
View Article1) Liveupdate server virtualization and 2) gups
I need a solution Our environment currently consists of 13k + clients that report to two SEPMs both running server 2012 r2 standard, SEP 12.1.4. The clients are all (or at least that majority are on)...
View ArticleDoscan.exe does not work
I need a solution I tried running Doscan.exe from the directory where it was installed.First, it said that it could not find doscanres.dll.I found that dll and moved it into the doscan.exe...
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DLP - Password protected Word/Excel
I need a solution Hi,I'm new here but was unable to find anything that addressed this specific issue that we are encountering. We currently have a policy where any password protected Word or Excel...
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Security Status is Good but in view details it shows Query Failed
I need a solution So i did an upgrade to hopefully fix this issue but still im getting this + the "Replication Status: Failed"
View ArticleUninstall symantec 12.1.2 unsuccessfully
I need a solution Hi Support,I have tried to run:CleanWipe 4.1/6 - FailedActaRes.dll - error message pop outProtectionUtilRes.dll - error message pop outI need some help how to resove it before I can...
View ArticleSEP Manager administrators - how to modify permissions and default group is...
I need a solution Dear CommunityI have two questions related to SEP Manager administrators1.Is it possible to modify access rights for an existing SEPM administrator?I can only see the "Access Rights"...
View ArticleSymantec Messaging gateway appliance unable to communicate.
I need a solution Hi,We have an appliance for Symantec Messaging gateway and initially we were able to configure it and it was OK.Later we faced an issue with its password and we were unable to...
View ArticleDLP Enforce showing question mark in status
I need a solution Hi,I am facing an issue, my DLP enforce version(12.0.1), system --> servers --> overview, showing question mark in status section on one of my detection server. Rest of the...
View ArticleLiveUpdate Policy Setting: GUP and Default SEPM Both?
I need a solution I took over SEP for our company. I noticed that on our LiveUpdate Policy Settings for remote sites they've got both "Use the default management server" AND "Use a group update...
View ArticleCannot "Install an additional site" replication partner
I need a solution I need to migrate SEPM from one server to another. The server it is running on now is Server 2008 R2 Standard. I have a fresh install on Server 2012 R2 Standard. Same version of...
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