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Every year we get ignored by Symantec. MAC PGP USERS NOT HAPPY.

I do not need a solution (just sharing information) A new OS and we get the same dance from this tired dance partner, and the same things happens each year since Symantec got PGP.  I read through the...

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Workstations not seeing Local GUP

I need a solution I'm running into an issue where the Workstations at a site are not picking up the Local GUP per the policy.  If I enable Debug on the SEP client I see the list of GUPs the SEP Client...

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SEP 12.1.2015.2015 Rollback

I need a solution Hi all,I have 1 client of 100's that will not install the Symantec Endpoint Protection Client. The machine is Windows 7 and I am using an exported package from SEPM. I always end up...

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LUA Error: Failed to send the test mail. Unable to successfully connect to...

I need a solution telnet was successful :)

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SNAC for Macintosh?

I need a solution Hey Guys, I know SEP works on Mac but how about SEP/SNAC on Mac? Based on what I read about, we can use on deman snac, but I cant find any manuals or diagram about how it works and...

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virus had hide .doc file type, create same name as hidden file but end with .exe

I need a solution Dear AllCurrently i had encounter a nasty virus, the virus will hide the .doc file and create .exe with the same name as per hidden file(attached pic)Cuurently from the study of this...

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SEPM 12.1.3 report & monitor tab showing blank

I need a solution Hello Everybody,I am using SEPM 12.1.3 & I have observed that many time I found reorting & monitor tab blank whenever I click them in SEPM console.Please suggest what to do?

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How to move the SEP client from one group using script without logging to the...

I need a solution How to move the SEP client from one group using script without logging to the console. and also is it possible can we create a group using script without logging to the SEPM.

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LiveUpdate fails when run manually

I need a solution HiI've installed the 12.1 RU4 version in some Macintosh clients and I presented the problem: LiveUpdate fails when run manually through client interface. I tryied to run the...

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Migrated AV, how to change client server

I need a solution Hi All, I was wondering if anyone can help me with this query, the server Symantec endpoint protection is installed had to be changed as the server was very old. This means that the...

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Quarantine Console on 64 bits server

I need a solution Hello, I downloaded the last version of Symantec (12.1.4). I installed the Quarantine Server, and I would like to install the console on the same server (Windows Server 2012). I...

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Failure loading Sylink.dll or one of its dependent dlls

I need a solution All,I logged inot my desktop to find that WIN 7 had restarted due to an automatic update and I was getting an error message that said "Failure to load sylink.dll or one of it's...

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Symantec Endpoint Protection failing to write to firewall logs after...

I need a solution Hello all. After importing the Firewall rules stored in a .sar file using smc.exe, the firewall log does not work. I tried this command: "smc.exe -importadvrule "firewallrule.sar""...

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win xp april 2014

I need a solution Hi all,My company works with Win XP on client machines, we are in the proces of a migration to Win 7, Win 8 or maybe VDI.I know Win XP support ends april 2014, maybe we will be fully...

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Navx process missing/replaced in MacOS X 12.1.4 client? How to determine if...

I need a solution HI folks,It appears to me that the navx process and command are not availble under 12.1.4 MacOS X clients. Is this correct? If so, what process is active when a scheduled scan is...

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Is a virtual appliance worth it?

I need a solution Running ESXi 5.0 I have 7 guests that were all converted from their physical forms. They are all running client SEP. We are not using vMotion. I know there is a virtual appliance...

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New SEPM server generating old server certificate

I need a solution Hello, I migrated our old SEP server to a new machine (SEPSV1) with a new name (SEPSV2).   Everything's working fine/All clients are communicating fine.  Only thing I noticed is that...

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Cryptolocker Q&A: Menace of the Year

I do not need a solution (just sharing information) In the last quarter of 2014 we have seen cybercriminals reorganize around a new type of extortion: Cryptolocker. This threat is pervasive and preys...

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computer status report group wise

I need a solution Hello ExpertWe have share daily antivirus update report our customer.Can we export computer status report group wise.Currently we have four group and each group two sub group.   

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SAV (Symantec antivirus corporate)

I need a solution Hello Symantec Team,I know that now we are using SEP but I just wanted to know this thing for knowledge base.Can anyone tell me about SAV (symantec antivirus 10.2), How Can i restore...

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