users not able to access or save excel files from shared folder
I need a solution Hello, Since upgrading to Office 2010,Users are encountering errors with shared Excel files on network locations.Is there any issue with SEP antivirus.How do we check with SEP.
View Articleusing additional external SMTP Server
I need a solution Hello together,hope someone can help me out.We got a request to deliver messages ONLY with special Sender addresses to an External SMTP/S Smart host Server (SSL/TLS)We are running...
View ArticleInstallation d'un serveur secondaire Endpoint ProtectionManager
I need a solution Bonjour, Mon but est d'installer un second serveur Symantec Endpoint Protection Manager pour un sous réseau. C'est à dire,je veux que mon second serveur récupère les mises à jour de...
View ArticleFlex Response for Endpoint Agent 12.5
I need a solution Hi, I'm trying to install the SEE-RS flex response plug-in by using the flex-response utility.However, I'm getting this "The keystore has been corrupted" message.The Endpoint Agent...
View ArticleHow does Symantec DLP Identifies a user Manage
I need a solution Hi Everyone,After creating a response rule and a role and a DLP usre, where do i indicate who is the manager, is it from AD user account details or can i select who a manager is...
View ArticleInternet Access Control
I need a solution We have SEP 12.1.2Internet is used through proxy settings and filtered. But when laptop user is trqvelling and using data card then by removing proxy settings user is able to browse...
View ArticleDLP endpoint server not able to pull logs from system with DLP endpoint agent...
I need a solution I have a windows server 2008 R2 on which DLP endpoint is installed and it is in different domain than the Endpoint server.(Endpoint server and Enforce server are in same LAN)Port...
View ArticleCombining Web Prevent and Network Monitor (email) in one instance
I need a solution Hi everyone!I would like to ask the advise regarding combining Web Prevent and Network Monitor (email)/Discover in one instance. Currently, we are running two separate instances for...
View Articlecorrupted sep client
I need a solution How can i uninstall corrupted sep client from SEPM?
View ArticleEndpoint Protection Firewall config - outbound
I need a solution Hi, I am curious how do we create a rule/policy in endpoint manager to block port access inbound and outbound. Another thing, what is the best option firewall management for servers?...
View ArticleImportant update of the Symantec Knowledgebase for DLP and Data Insight...
I do not need a solution (just sharing information) The following important changes are being made to the Symantec Data Loss Prevention (DLP) and Data Insight (DI) Knowledgebase.The content for both...
View ArticleIndexed Document Matching
I need a solution I am looking at setting up IDM to exclude certain images coming across and generating incidents. The issue is, that inside the "Help" file while reading on how to set IDM policies...
View ArticleSymantec Encryption Desktop - Managing Email Encryption at the Client
I need a solution Hello,I have a customer who is licensed to be able to manage email encryption. However, at this point they are only interested in whole disk encryptiong and file encryption which can...
View ArticleUEFI BIOS update and Symantec Encryption Desktop
I need a solution Hi,I have a company laptop and it is encrypted with Symantec Encryption Desktop 10.3. I keep receiving messages from one of the inbuild diagnostics tools that a BIOS update is...
View ArticleSEP Clients upgrade
I need a solution HiWhile i am upgrading SEP Clients i have to choose if 32 or 64 but i have more than 3000 users and almost 50 groups which no way to remember the OS for each group, any clue.Thanks
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DLP agent not getting installed
I need a solution Hi all,M trying to install DLP 12.0.1 agent on Win 7 Ent 64- bit machines but am facing below issue. Tried installing with Administrator privileges but no success. Even insllation...
View ArticleSEPM server (Migrate from 2003 to 2008)
I need a solution Hi,Since Win 2003 will EOS in 2015, so i have planned to migrate it to Win 2008 R2.Which way is prefer ??- migrate 2003 to 2008- fresh install 2008 / SEPM, then transfer DB /...
View ArticleClient connected to sepm but can't find it in sepm console
I need a solution I have installed the 12.1.3001.165 SEPM version, and I have problems finding some of the clients updated.If I check the client GUI I can see that it is connected, it's in the right...
View ArticleSEP SQL Log Keeps growing out of control
I need a solution Not sure if I am missing somethign regarding the logging, but ever since I made a change from the default settings, my log keep growing. It used to be about 40GB, now it is 450GB in...
View ArticleUnable to scan Entreprise Vault archived files with SEP
I need a solution Hi all,we have a EV 8.0 archived files in File System and SEP 12.1.4.When i try to scan a folder containg archived files i have no scan or recall from Vault server.But if i open...
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