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ASG And ICAP Bypassing

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I need a solution

Hi,

I am unsing ASG device and i have need to bypass some website fro malware scanning.

 In Health check i can see cas.bluecoat-local-request & cas.bluecoat-local-response.

Note in threat protection i have enabled Malware scanning.

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Webpulse

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I need a solution

Hi;

Is Webpulse and Global Intilligence Network synonomous? or are they totally different things?

Kindly

Wasfi

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How to I get the trial version for Symantec Encryption server?

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I need a solution

Hi

I have been trying to deploy the trial solution for Symantec File Share Encryptionin my office environment. Whe i downloaded the trial version for Symantec File Share Encrypton from here:

https://trial.symantec.com/lp?pid=28-en-us&q=2r.3r...

it turned out to be a PUP update file that cannot be installed on Windows. How do i get both server and client software for File Share Encryption? Is it actually a part of a bigger solution? What am i missing?

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No clients in SEPM

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I need a solution

Hello,

Sorry for my English.

When I connect to SEPM with my account, I can't see clients in groups. Clients are connected to the SEPM (green lantern in the right bottom).

Can someone help me please ? 

Thank's you.

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Report - Adding a Users Full name in an Altiris to existing report

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I need a solution

This might be an easy question but I'm having a little difficulty.  I need to add a Full Name and email address columns to this report.  I have tried a few different ways but can't seem to get a report that runs properly. Below is what I currently have. I know  vUser contains the "Display Name" and "Email" fields that contains the full name. How can I add this to the report and have it run properly? 

Thanks!

SELECT DISTINCT
vc.Guid [Guid],
vc.Name [Hostname],
[user],

vc.Domain,
vc.[OS Name],
vc.[IP Address],
vc.[MAC Address],

arp.DisplayName [Software Name],
arp.DisplayVersion [Software Version],

FROM vComputer vc

JOIN Inv_AddRemoveProgram arp ON arp._ResourceGuid=vc.Guid

WHERE DisplayName LIKE 'vanguard Professional%' AND arp.InstallFlag=1
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need information about Zone ID Portal and URL Presence Portal & Removable Files Portal

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I need a solution

in a risk report downloaded by column shows lot of options in that i need want to know Zone ID Portal URL Presence Portal Removable Files Portal

what is the difference in these three

Thanks in advance!

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Difference between Endpoint Protection Cloud vs Small Business Edition cloud-managed

How to generate VIP access codes for automated testing

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I need a solution

Hi there,

I need to test an app that's protected by VIP Access as part of its login process. I therefore need some way of generating VIP Access codes automatically to enable the E2E tests to login without human input. I've tried the VIP Developer Test Drive app (https://www.symantec.com/connect/pages/download-vi...), which has the utilities genotp_time and genotp_event that are meant to let you do just this from the command line, but the download for this app (VIPTestDrive_Jun2106.zip) is missing the crucial .tok files needed to make them work.

Does anyone know where I can find these .tok files, or some other way to generate Access Codes automatically?

Thanks,

Mike

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Replication failed after upgrade to SEP 14.2

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I need a solution

Hello, collegues.

Yesterday i upgrade all our SEP 14RU1 servers to the latest version 14.2. Upgrading was performed as Symantec recommends - delete replication, stop SEPM service on all servers, upgrading and recreate replication. All done without any errors. But now replication all time failed. We have 3 servers - two on local site and one on remote site. Replication initiated from local to remote done with success. But from remote to local always failed with same error: 

2018-06-25 11:15:04.956 THREAD 8913 WARNING: ReplicationTask>> replicate: Unable to fetch changed data from remote site [Site_Name]: Cannot insert the value NULL into column 'IP_ADDR', table 'sem5.dbo.SEM_COMPUTER_NIC'; column does not allow nulls. UPDATE fails.

Our SEP databases resides on SQL Servers 2012.

In additional i can say, what our second network environment have same SEP configuration and after upgrading to 14.2 replication also failed with same error.

May be anybody can help?

Thanks a lot.

Stas.

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Suggest SEPM to import file hash directly in order to make an application exception

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I need a solution

Hi Team,

My Customer receive an application file hash list every week, and would like us to add a feature that he can import file hash list to make the application exception directly ranther than he need to generate the fingerprint from SEPM manulally in application monitor componment.

BR

Jeffrey Yang

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DCS Agent Services - Unable to Stop and Start

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I need a solution

Hi Guys,

Running into the problem, one of the agent at critical server DCS Agent services not able to reset.

using the command prompt I am stopping the IPS, IDS and UTIL services but not able to do so.

Please help.

Regards

Saqib Raza

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Cannot use port 443 after SEPM upgrade 14.2

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I do not need a solution (just sharing information)

I recently upgraded SEPM from version 12.x to 14.2.

During the server configuration, port 443 was being detected as in use and I was unable to use this port for HTTPS communication. I had to set a custom port 50001 in order to continue.

Netstat shows PID 4 listening on this port which is the System process. I've determined this to be IIS.

I can go into IIS and stop the web site, which allows me to change HTTPS back to 443 - but I receive server errors in the Admin console.

Based on what I have read, I believe IIS is involved in SEPM server communications, so it would appear that SEPM cannot use port 443 because it is being used by itself.

Can anyone provide insight into this? I would like to use the default ports.

SEPM is installed on Windows Server 2008 R2 SP1 and IIS is version 7.5.

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how to check GUP IP address from client machine

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I need a solution

Hi Team,

Could someone please let me know where i can find the GUP ip address from client machine.

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Renaming DLP Policies

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I need a solution

Does renaming a DLP policy delete historical events for that policy? or will the system just adjust the policy name that it has the events listed under?

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Network traffic blocked when using Docker For WIndows

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I need a solution

When using docker for windows with SEP 14 installed on the host, network traffic from within the container is blocked.  I've narrowed it down to the "Network and Host exploit mitigation" feature.  If I temporarily disable this feature, the container works as expected.

Here are the steps to reproduce:

  1. Install Docker for windows on a windows 10 machine: https://docs.docker.com/docker-for-windows/install/#what-to-know-before-you-install
  2. Use this command (from cmd.exe) to pull the windows server core image and run an interactive command prompt in a container:
    1. docker run –it microsoft/windowsservercore cmd
  3. type powershell to start powershell from within the container
  4. Execute the following powershell script to try to initiate a web request to download a response from www.google.com
    1. (Invoke-webrequest -URI "http://www.google.com").Content
    2. The call will eventually error out.
  5. ​Repeat the steps with SEP 

Here are some associated links for your reference:

https://github.com/docker/for-win/issues/1397

https://www.symantec.com/connect/forums/sep-1216-mp6-windows-10-hyper-v

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Web Application Firewall and SQL injection in a web form.

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I need a solution

Hi;

In the Symantec Nights forum in 2017, I was told that the WAF is capable of running the form field input in some sort of a sandboxing environment withing the Proxy SG to see if this trying to execute an SQL command.

What is the name of this featue and how does it work?

Kindly

Wasfi

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Size of the IS database

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I need a solution

Hi;

My understanding is that the IS database encompasses URL content categories, URL security categories and application classification, what is the size of this database.

Also, would GEO location database and applicaiton attributes database be different from this database. My guess is yes.

Kindly

Wasfi

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1529983509

Application signatures for advanced application control

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I need a solution

Hi;

My understanding is that some applications can be detected by looking at their signatures in the payload. Also, I understand this to be part of IS advanced license. Is there more info about that and for what type of application, I will need to look at signatures in the payload.

Kindly

Wasfi

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1529993103

Has anyone seen this error

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I need a solution

Hi;

Has anyone seen this error before? SGOS version is 6.6.5.9. A screen-shot with the error is attached.

Kindly

Wasfi

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1530019153

Catch-22

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I need a solution

My client is an NGO with limited resources.They have SEP 14.0.2415.0200 on their (donated old )server. They were given a brand new Dell with Win10 home SL for a user. To connect to the domain I upgraded it to Win 10 Pro Workstation which uninstalled the working SEP client. Once updated to Win10Pro, the SEP would not install – ‘Windows can't install’ message. I found downloads on your website to update the client software to 14.2 which I presume will install on new windows10. However, the download seems to be an upgrade for installed SEP client rather than a new client program (or it's Korean like the other guys found), so catch-22. How can I install the client SEP?  By the way, I'm doing this remotely from the server.

Mike in Durban

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